Spirit Works is building a modern insurance processing solution to help orthopedic teams streamline prior authorization, respond to payer requirements faster, and reduce the administrative burden of insurance denial.
We are looking to help orthopedic teams recover up to 60% of prior auth and denied insurance claims. Dramatically reducing admin burden, increasing revenue, and streamlining patient scheduling along the way.
Orthopedic practices, MSOs, ambulatory surgery groups, revenue cycle leaders, and operations teams dealing with high prior auth and denial volume.
1. Prior auth workflow support
2. Denial intake and triage
3. Appeals and supporting documentation workflows
4. Visibility into status, bottlenecks, and next steps

Cover Spirit Works vision and team medical experience
Review your current bottlenecks and insurance issues
What does it mean to become a design partner?
if you are an industry expert in orthopedics, join our small design partner group to shape the future of medical billing.
Current solutions for prior authorization and denial management often fall short because they were not built around the real complexity of orthopedic workflows. Teams are still forced to jump between payer portals, faxes, EHRs, spreadsheets, and manual follow-up just to move a case forward. Even when software is in place, it often acts more like a tracking layer than a true workflow partner, leaving staff to do the most time-consuming work themselves: gathering documentation, interpreting payer requirements, resubmitting information, and chasing appeals.
The result is that orthopedic practices and revenue cycle teams still absorb a heavy administrative burden, delayed decisions, inconsistent follow-through, and avoidable reimbursement leakage. Instead of reducing friction, many current tools simply organize the chaos without actually solving it. What’s missing is a system designed to take action across the workflow, adapt to payer variability, and support teams in real time as denials and prior auth requirements evolve.
Shape a solution built for orthopedics
Influence product direction from the start
Reduce your prior auth and denial burden
Access smarter workflows earlier
Define a better standard
Leaders from McKesson, ConnectiveRx, UPMC, and Cardinal
Decades of Enterprise Scale Solutions
HIPAA, SOC 2, PHI, PII, and Governance
Deep familiarity with EHR, EMR, CRM, and other enterprise solutions
Projected 60% gains in Prior Auth
40-50% Initial gains in Ins Reimbursement
Gain back 30%-40% billing admin time
Mitigates training and billing oversight
Goal to return 6-7 figures in lost ARR YoY
We design software to take over the repetitive work that quietly consumes the time and attention of your employees. In prior authorization and insurance denial workflows, these tasks often include gathering documentation, tracking payer requirements, organizing follow-up steps, and keeping cases moving through fragmented processes. These are not judgment calls or creative decisions; they are predictable, process-driven tasks that slow teams down simply because humans are doing work that software can do faster, more consistently, and without interruption.
When software assumes responsibility for this work, it functions like an always-on operational partner: executing tasks, preparing information, and keeping workflows moving without delay. It reduces the manual back-and-forth that creates bottlenecks across prior auth and denial management, while helping teams stay organized, responsive, and consistent. This frees people to focus on what actually creates value—solving problems, handling exceptions, improving operations, supporting patients and providers, and making better strategic decisions.
The goal is not to replace human contribution; it is to remove the friction that prevents people from doing their best work. By shifting repetitive administrative work into software, organizations can reduce the burden on staff while improving speed, visibility, and follow-through across critical reimbursement workflows.
Over time, this shift changes how the organization operates. Teams move from managing tasks to managing outcomes. Productivity increases because attention is no longer fragmented by repetitive process work. Software becomes part of the workforce—quietly handling execution across prior auth and insurance denial workflows—while people do what only people can do: think critically, communicate effectively, and lead with judgment.
As an industry leader, your perspective carries unusual weight because you see the real-world impact of prior authorizations and insurance denials from every angle—on patients, on staff, and on the pace of care itself. You understand where the system breaks down, where delays become costly, and where administrative complexity gets in the way of good medicine. That kind of insight is hard to replicate and incredibly valuable in shaping a solution that actually works.
By joining this program, you would not just be evaluating another piece of software—you would be helping define what a better operational standard could look like for orthopedics. Your experience can help ensure the solution is grounded in the realities of clinical practice, built around meaningful outcomes, and designed to support the people doing the work every day.
Most clients recoup their investment within 3–6 months through saved time, recovered leads, and smoother operations.
“Before Spirit Works AI, we were constantly late to leads. Now, every inquiry gets a helpful response within minutes, and our team only steps in when it’s actually needed.”
+37% more booked calls in 60 days and 15 hours/month we got back to focus on clients instead of our inbox.”
— Jordan, Founder of a 6-person marketing agency
Increase in booked calls from existing traffic.
Faster average response time to new inquiries.
If you’re handling a steady volume of leads or customers and feel like you’re constantly behind, a workflow system will almost always pay for itself.
We’re tool-agnostic. Most clients use a mix of CRM (HubSpot, Pipedrive, Salesforce, HighLevel), scheduling (Calendly, Motion, SavvyCal), and communication tools (email, SMS, Intercom, Drift, WhatsApp, Slack). On our call we’ll map what you already use and recommend the simplest stack that gets the job done.
Typical chatbots answer a few questions and stop there. We design full workflows that capture the lead, qualify them, follow up across channels, update your CRM, and notify your team when human attention is needed. It’s an end-to-end system, not a single widget.
That’s common. Part of our work is helping you clarify and document the way things should work. We start with the simple, high-impact flows—like new inquiries and onboarding—then layer in sophistication once those are stable.
Most Launch System projects run 3–6 weeks from kickoff to go-live, depending on the number of workflows and integrations. You’ll start seeing value as we roll out the first flows—usually within the first 2–3 weeks.
You’ll have full access to the workflows, documentation, and training recordings. If you’d like ongoing optimization or new flows, we offer a light-weight monthly retainer, but it’s optional—you won’t be locked into us.
Share a bit about your business and we’ll send a short Loom or live walk-through of where AI can safely plug into your current workflows.
20–30 minutes. We’ll review your current systems and send 2–3 concrete automation opportunities.
We’ll get back to you within one business day.
Innovate Today. Dominate Tomorrow.
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